Terms of Service

Last updated: March 2026

Service Description

Backstock is a web-based inventory and order management platform for multi-location retailers and wholesale suppliers. The service includes product catalog management, order submission and fulfillment tracking, stock management, and analytics.

Accounts

You are responsible for maintaining the security of your organization's access codes, manager PINs, and buyer PINs. You are responsible for all activity that occurs under your organization's account.

Acceptable Use

You agree to use Backstock only for lawful business purposes. You will not attempt to access other organizations' data, reverse-engineer the platform, or use the service to store or transmit illegal content.

Payment

• Pricing starts at $99/month per location or buyer account.
• No long-term contracts. Cancel anytime.
• No setup fees or implementation charges.
• We will communicate any pricing changes at least 30 days in advance.

Data Ownership

You own your data. Your product catalog, order history, stock levels, and buyer information belong to your organization. We do not claim any ownership or license over your content.

Service Availability

We strive for high availability but do not guarantee 100% uptime. We will communicate planned maintenance in advance when possible. We are not liable for losses resulting from service interruptions.

Limitation of Liability

Backstock is provided "as is." We are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

Termination

Either party may terminate the agreement at any time. Upon termination, your access to Backstock will be revoked and your data will be deleted within 30 days unless you request an export.

Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or through the platform. Continued use after changes constitutes acceptance.

Contact

Questions about these terms? Reach out at Chadd@backstockapp.com.