Every hour you spend writing down the same reorders is an hour you're not taking care of your accounts — or landing new ones.
Your whole line sits in every buyer's pocket, 24/7 — they order on their own time, and it lands on your end as a clean pick list, ready to pack. You keep the accounts. The app handles the rest.
"We need to reorder but I don't have time to call today. I'll do it tomorrow."
That "tomorrow" costs you the order — and sometimes the account, when "tomorrow" means they called someone else. Multiply it across 50 accounts, every week. The gap between "I need product" and "order placed" is where you lose money — phone tag, reorders that never happen, and buyers who only ever see a sliver of what you carry.
Your buyers want to see the product before they order. So your team is on video calls, walking shelves one account at a time. At 20 buyers that's a grind. At 50+ it's a full-time job — and your top accounts are waiting in line behind everyone else.
Photos, screenshots, voice notes, "send me what's new." Orders are scattered across texts, DMs, and calls — and somewhere in those conversations, there's a $10K order your team missed because it came in as a voice memo at 4:47 PM.
Not because they don't need more — because reordering means a call, and they don't have time today. So they order the same few things they always get. They never see your full line. The bigger orders, the new stuff they would've tried — those just don't happen.
Send us your catalog (a spreadsheet works) and we'll get you set up. Then send your buyer a 6-digit PIN — they open the link in any browser and they're in. No passwords, no email verification, no install.
Open Backstock, tap "Add Buyer," type their shop name. They get a 6-digit PIN. Text it to them. That's their login — forever. No passwords. No app download. They enter the PIN once and their phone remembers it.
Not the 10 products they usually ask about — everything. Organized by category, searchable by name, with pictures you upload from your phone. They browse on their own time. They find products they didn't know you carried. They order more because it's easy.
Not a text you have to interpret. Not a voicemail you have to transcribe. A clean list: buyer name, every item, every quantity. Fifteen buyers can submit at the same time and you don't miss a single one.
This is where most tools stop — they take the order and hand it to you. Backstock keeps going. Your warehouse opens it as a pick checklist. Tap items as they pull them. Short on something? Adjust right there. Hit complete — stock drops, order's filed, next one's waiting.
Most order apps take the order and leave you there — back to spreadsheets to actually pack it. Backstock stays with you all the way to the truck.
↻ One loop, start to finish.
Snap photos from your phone and your whole line's in front of them — by category, searchable, only what's in stock. The buyer who used to reorder the same 10 items now sees everything you carry — and the order gets bigger.
Every order shows up as a clean checklist — not a text to decode. Your guys check off items as they pull them, a bar shows how far along they are, and if you're short on something they fix the count right there — no callback. It doesn't just take the order. It walks it out the door.
Stock goes down when an order comes in, and back up when you get a shipment — log it in a minute. Two shops grab the last of something at the same time? Backstock won't let you sell what you don't have. No overselling, no "sorry, we're out" callback.
Plug in your own numbers. Every order that comes in slow — or doesn't come in at all — costs you money. And most of it, you never even see.
Conservative estimate. Suppliers running tighter phone-order workflows see closer to 8%; suppliers losing orders after hours and on weekends often see 15%+.
No contracts. Cancel anytime. 30-day free trial.
Not a Plus-sized operation? Pick the tier that fits your buyer count.
No setup fees. No per-user charges. Monthly or annual billing.
We'll reach out within a day to schedule a live walkthrough. If it's a fit, we'll work with you to build out your catalog and get your buyers onboarded.
No commitment. No pressure. Just a conversation.